Share

Porsche, Lincoln, Buick Top J.D. Power Dependability Study

Porsche is the most dependable vehicle brand, according to J.D. Power and Associates’ 2010 U.S. Vehicle Dependability Study. J.D. Power’s study measures problems experienced by original owners of three-year-old (2007 model year) vehicles.

Porsche ranked number one in the study, with only 110 problems for every 100 vehicles. Lincoln holds the second spot and moved up six positions from 2009. Rounding out the top five are Buick, Lexus and Mercury.

"Producing vehicles with world-class quality is just part of the battle for automakers; convincing consumers to believe in their quality is equally as important," said David Sargent, vice president of global vehicle research at J.D. Power and Associates, in a statement. "It takes considerable time to positively change consumer perceptions of quality and dependability, sometimes a decade or more, so it is vital for manufacturers to continually improve quality and also to convince consumers of these gains."

Looking at individual models, J.D. Power says that seven of the 10 models with the lowest rate of problems in the industry are from Ford and General Motors, including the 2007 model-year Buick Lacrosse, Buick Lucerne, Cadillac DTS, Ford Five Hundred, Lincoln MKZ, Mercury Milan and Mercury Montego.

2007 Cadillac DTS

The Cadillac DTS (pictured) has the fewest problems in the entire industry, with just 76 problems per 100 vehicles. This is the first time in more than 10 years that a domestic model has had the lowest number of problems in the study.

Toyota earned the most segment awards for 2010, with four, for its Highlander, Prius, Sequoia and Tundra. Honda won three segment awards for its CR-V, Fit and Ridgeline. Lincoln received two awards for its Mark LT and MKZ.

2010 Nameplate Ranking (problems per 100 vehicles)
 
Porsche                               110
Lincoln                                 114
Buick                                   115
Lexus                                  115
Mercury                               121
Toyota                                128
Honda                                 132
Ford                                    141
Mercedes-Benz                     142
Acura                                  143
Hyundai                               148
Cadillac                                150
Infiniti                                 150
Subaru                                155
Industry Average                  155
SAAB                                  158
Saturn                                 164
BMW                                   165
GMC                                    165
Chrysler                               166
Kia                                      167
Volvo                                  167
HUMMER                              169
Jaguar                                 175
Chevrolet                             176
Nissan                                  180
Audi                                    182
Dodge                                 190
Pontiac                                192
Mazda                                  195
Scion                                   201
Mitsubishi                             202
MINI                                   203
Jeep                                   222
Volkswagen                         225
Suzuki                                 253
Land Rover                          255